Sage KnowledgeSync

Manufacturing

• Have you ever faced an irate client because no one told them their delivery was going to be delayed?
• Have you ever had your production come to a stand still because you ran out of stock of an inventory item?
• Does your staff ever start a job only to find out later that the client has been placed on credit hold and all orders are suspended?
• Has someone ever changed critical information on a standing purchase order  but failed to tell anyone about it?
• Have you ever had to write-off "old" inventory because no one knew that it was due to expire within the next few days?

Process Monitoring Equals Process Management

Any organization that relies on multi-step business processes – whether it's a manufacturing job or the steps required to interview and review a new hire – knows the value of monitoring those processes. Visibility into what is happening or what is not happening, as well as bottlenecks and backlogs, is key to the efficient usage of an ERP system.

KnowledgeSync is an essential ingredient to ERP and manufacturing processes by:

• Watching for projects and tasks that reach a certain stage and notifying the next people responsible for working on it
• Comparing actual versus projected timelines and budgets on projects and sending alerts when acceptable variances are surpassed
• Generating work orders, invoices, picking lists, and other Forms and Documents based on a project or job reaching a specific status
• Monitoring for delays or bottlenecks in a process, such as too many tasks assigned to one individual and triggering alerts containing relevant status reports
• Identifying when a job or process is complete and moving job-specific data over to a financial or sales database and notifying the appropriate clients.